Whether you’re visiting in winter or summer, we offer a range of facilities and support services to help visitors with disabilities or mobility challenges enjoy their time on the mountain with confidence and ease.
The Sky Waka Gondola offers accessible sightseeing for guests of all ages and mobility levels, with sweeping views across the maunga year round.
Gondola access is available by elevator and cabins can accommodate both push and electric wheelchairs. Our Whakapapa Crew can also slow or stop the gondola when needed to support safe and comfortable boarding.
Whakapapa offers a dedicated Adaptive Snowsports Programme with qualified instructors and specialised on snow support for a wide range of abilities.
Adaptive ski and snowboard equipment is also available to rent. For all enquiries, contact our Adaptive Team at adaptive@whakapapa.com.
Priority parking, accessible toilets, elevator access and accessible dining are available at multiple locations across Whakapapa.
If you need assistance before your visit, contact our team at info@whakapapa.com. During winter, we can also help arrange barrier gate access to accessible parking areas.
Weather on the maunga can change quickly, with snow, ice and uneven surfaces affecting access throughout the day. We encourage all guests to take care when moving around the ski area.
If you have specific accessibility requirements or need assistance planning your visit, please get in touch with our Adaptive Team before you arrive at adaptive@whakapapa.com.