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Schools and Youth Groups
New Zealand school and youth groups with more than 10 students/youth group members get discounted rates at Mt Ruapehu if they pre-book at least 2 weeks in advance with one of our Schools and Groups Coordinators. Our coordinators will assist with your planning and host your group on arrival. Our School & Youth Group rates are only available for bookings made by the school or youth group itself.
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Please note that School and Youth Group rates apply only to New Zealand schools or youth groups. Our guideline definition of a Youth Group at Mt Ruapehu is as follows: A Youth Group is a group based in New Zealand, consisting of members aged 18 and under who are themselves based in New Zealand. It should be an established group that operates year-round primarily as a Youth Group and making a booking at Mt Ruapehu with at least 10 youths and no more than 20% adults in the group. For schools or youth groups outside New Zealand or who do not fit this definition, please refer to the Other Groups section.
Bookings
Advance bookings for all school/youth groups are essential. There must be a minimum of 10 school students/youth group members to qualify. Discounts will not be available to groups who arrive at the ski area without pre-booking and we cannot guarantee the availability of rental equipment or lessons.
Availability
Please send your booking form at least two weeks in advance. At certain times during the season we book out very quickly. If rental equipment or lessons are not available due to heavy bookings, your Mt Ruapehu Group Co-ordinator will contact you to make alternative arrangements. Any clothing requirements should be indicated on the form, but please note that it cannot be ‘booked’ in advance and any groups will be dealt with on a first-come, first-served basis along with other visitors to the mountain.
Confirmations
After we receive your booking, a written confirmation will be sent to you along with some further information.
NOTE: Unless you have received a confirmation from your Mt Ruapehu group co-ordinator, please assume that your booking has not been received.
Rental cards
Once we have confirmed your booking in writing, we will post rental cards to you. These should be filled out prior to arrival at the mountain and brought with you on the day. Instructions on how this system works will be included with the rental cards.
Please note: These rental cards replace rental spreadsheets used in previous years.
Payments
The preferred method of payment is via an account with Ruapehu Alpine Lifts Ltd. Any unused products (tickets) must be returned on the day and, if a refund is appropriate, a credit invoice will be issued.
If you intend on paying via an account please fill in the credit application form and send it in along with your booking form. Even if you have already set this up with us in previous years, you will still need to complete and return part of the form on an annual basis.
NOTE: You will receive a receipt with your tickets when you pick them up. A tax invoice will be forwarded to your accounts department by mail.
If your group is paying by cash, cheque or credit card, payment is required on a daily basis when tickets are picked up at Customer Services. Any unused products (tickets) must be returned on the day and they will be refunded appropriately. We do not accept personal cheques.
Prices
Click here for full pricing schedule.
Lessons
Ski lessons contain a maximum of 15 people whereas snowboard lessons cater for a maximum of 10 people. Lessons are pre-allocated for each group:
- At Whakapapa time slots start daily at 9.00am. Discover lessons begin every half hour and large groups will be split into rolling time slots. For example, a group of 60 beginner skiers will take their lessons at 9.30, 10.00, 10.30 and 11.00am with 15 people in each group. Next Step and Explorer lessons are at 10.00am, 12.00pm and 2.00pm.
- At Turoa lessons begin at 10.00am and 12.00pm. If you have particular lesson time requirements, please state this when you make your booking and we will do our best to cater to these. Morning lessons will be allocated to absolute beginners first. It is sometimes not possible for large groups to take their lessons at the same time because of the availability of snow school instructors.
You must ensure that your group is on the mountain at least 1 hour prior to your first allocated lesson time. Due to the huge demand for lessons we cannot transfer groups at short notice. Therefore, groups who miss their check-in time will automatically have their lessons cancelled.
The Discover Package includes beginner lessons only. The Next Step Package includes advanced beginner lessons only. The Explorer Package includes intermediate lessons only. Please discuss all other lesson requirements with your Mt Ruapehu group co-ordinator.
Please try to determine the levels of those requiring lessons before sending in your booking form. Click here for an explanation of ability levels.
Contact
Whakapapa Ski Area
Ph:
Fax: 07 892 3732
Postal: Whakapapa Ski Area, Private Bag 71902, Mt Ruapehu
Email: groupswhakapapa@mtruapehu.com
Turoa Ski Area
Ph:
Fax: 06 385 8992
Postal: Turoa Ski Area, PO Box 46, Ohakune
Email: groupsturoa@mtruapehu.com
Accommodation & Activities
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